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Shipping Time -- Most orders will ship the next business day provided the product ordered is in stock. Custom orders, toy boxes or changes to products can result in extended shipping times. Orders are not processed or shipped on Saturday or Sunday except by prior arrangement. 

Shipping Prices ~ Our shipping calculator often has times accurately determining prices for large orders and orders with odd size items such as custom perches. We always do our best to find the best rate possible when shipping every order and any shipping overcharges will be issued back as store credit. In the event that your quote seems much higher than expected we have added a "invoice shipping later" option to our store. 

Invoice Shipping Later ~ If you choose invoice shipping later during checkout we will process your order as usual. Once the entire order is boxed and ready for shipment we will know the exact charge and invoice you the balance before shipping. If you have a credit card saved on file with the store and would like the amount charged without an invoice please note "charge my card" in the comments. When choosing this method we will find the best rate possible from all of our carriers to ship your order. 

International Shipments ~ We are not responsible for any customs/duty/import/tax fees. 

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by this site or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.